Help Center: Self-Awareness App Guide

Find answers to common questions and get support

Frequently Asked Questions

How do I start a check-in?

Tap the check-in button on the home screen, take a selfie, and answer the prompts. You can do this in the morning and evening.

What is the difference between Free and Pro?

Free tier includes basic check-ins with 30 days of history and limited AI features. Pro includes unlimited history, timelapse playback, advanced insights, AI coaching, and data export.

How do I change my notification times?

Go to Settings > Notifications and adjust your morning and evening reminder times. Make sure notifications are enabled.

Can I export my data?

Yes! Pro subscribers can export their data in JSON, CSV, or as a ZIP of images. Go to Settings > Data Controls > Export Data.

How do I delete my account?

Go to Settings > Data Controls > Delete Account. This will permanently delete all your data. This action cannot be undone.

What happens if I miss a check-in?

No problem! You can always check in later. We track streaks but never shame you for missing a day. Just pick up where you left off.

Is my data private?

Absolutely. Your data is encrypted and stored securely. We never share your data with third parties. You can export or delete your data at any time.

How does AI emotion inference work?

AI emotion inference uses computer vision to analyze facial expressions. It's opt-in, approximate, and non-clinical. You can enable or disable it in Settings > Privacy.

Still need help?

Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.